Returns
You have up to 100 days to return an item. As long as the item has been unused, we are happy to offer refunds.
For all USA returns please use the self service portal, which you can reach through the links below dependant on when you placed your order.
| For All Order Numbers starting with "US" Use This Portal |
| Make A Return |
| If the Order you wish to Return was made before 25/09/2025, Use This Portal |
| Make A Return |
We ask that you allow up to 18 days for your return to make it's way back to us. Once we receive the returned items at DFYNE Returns Warehouse, we will be able to process a refund within 5 working days, and will send you confirmation for the refund.
Please make sure to fill out the returns form your order came with, to allow us to process your refund swiftly. Please contact us if you have any issues and we will resolve it right away.
Please note all returns are free, and a refund will be issued once we have received the item(s) and processed them.
